--- title: Salesforce Training and Onboarding | Salesforce adoption (2) description: Salesforce adoption | Learn practical tips for improving Salesforce adoption in your organization with better approaches to training, onboarding and support. (2) --- [![ScreenSteps](https://sf.screensteps.com/hubfs/2025/2025%20Logo/Full%20Logo/SVG/ScreenSteps-Logo-BlackGreen_2025.svg "ScreenSteps")](https://www.screensteps.com/) [Salesforce Training Consulting](https://www.screensteps.com/consulting/salesforce-training) [Learn about ScreenSteps](https://www.screensteps.com/salesforce) ## [A Salesforce Admin's Resource](https://sf.screensteps.com) ### See better results from your live Salesforce training ## [Salesforce Training: Lessons from VMware](https://sf.screensteps.com/salesforce-training-lessons-from-vmware) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) December 3, 2013 at 9:57 AM [![Go-for-Growth--How-to-Transform-Your-Salesforce-Training-Culture---YouTube](https://sf.screensteps.com/hs-fs/hub/120141/file-400302235.png?width=389&name=file-400302235.png)](http://youtu.be/k2k1sokv8ms) Amee Cooper, Director of Change Management & Training at VMware, was one of the speakers during the breakout session titled, *[Go for Growth: How to Transform Your Salesforce Training Culture](http://youtu.be/k2k1sokv8ms)*. She described VMware's Salesforce implementation and how the initial training was pretty manageable and effective - but over time, it didn't work very well and adjustments needed to be made. ## WebEx wasn't enough In the beginning, Amee was a team of one, and could send all of her communications via email and provide all of her training via WebEx. She would also provide recordings of the training sessions (something that she admits isn't very useful because nobody refers to them). But as time went on, and VMware added new features and more staff, she noticed things were happening that weren't so great. [Continue reading](https://sf.screensteps.com/salesforce-training-lessons-from-vmware) Topics: [Salesforce adoption](https://sf.screensteps.com/topic/salesforce-adoption) ## [Salesforce User Adoption Doesn't Happen in a Day](https://sf.screensteps.com/help-your-salesforce-users-make-lots-of-right-decisions) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) November 12, 2013 at 12:44 PM ![Working-out](https://sf.screensteps.com/hs-fs/hub/120141/file-379711525.jpg?width=228&name=file-379711525.jpg)Not all change is hard. If I decide to change my shirt, the change can happen immediately - just find a shirt I like, pay some money, and put it on.  But sometimes change *is* hard. If I decide to get in shape, that decision alone won't change me. I need to consistently *do *the right things over an extended period of time before the change sticks - which means that I need to make a lot of right decisions everyday for a long time. So when change requires that we consistently do the right thing for a long period of time, then it becomes hard - especially if it entails overcoming old habits.  [Continue reading](https://sf.screensteps.com/help-your-salesforce-users-make-lots-of-right-decisions) Topics: [Salesforce adoption](https://sf.screensteps.com/topic/salesforce-adoption) ## [Can Salesforce Documentation Improve User Adoption?](https://sf.screensteps.com/can-salesforce-documentation-improve-user-adoption) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) November 8, 2013 at 11:05 AM ![IMG_2068](https://sf.screensteps.com/hs-fs/file-371670978-jpg/blog/IMG_2068.jpg?width=173&name=IMG_2068.jpg)If you want your organization to regularly use Salesforce, you have to clear the path for them so that using Salesforce is easy. That may require you to make the user experience more enjoyable by changing the physical layout or workflow, but it can also be done by simply [providing users with better directions](https://sf.screensteps.com/7-steps-to-creating-your-own-salesforce-documentation-site). ## Give your users better directions I recently read about a study that was conducted to answer a very basic question -  [Continue reading](https://sf.screensteps.com/can-salesforce-documentation-improve-user-adoption) Topics: [Salesforce adoption](https://sf.screensteps.com/topic/salesforce-adoption) ## [How to Diagnose Your Salesforce Adoption Issues](https://sf.screensteps.com/how-to-analyze-the-root-of-your-salesforce-adoption-issues) Posted by [Greg DeVore](https://sf.screensteps.com/author/greg-devore) October 15, 2013 at 2:30 PM ![iStock_000014458292XSmall](https://sf.screensteps.com/hs-fs/file-346556505-jpg/blog/iStock_000014458292XSmall.jpg?width=300&name=iStock_000014458292XSmall.jpg) The most common concern I hear when I talk to existing Salesforce customers is "lack of use"---available Salesforce licenses are just sitting around unused, even though the organization has already purchased them. Does that sound familiar? Did you (or someone you know) purchase Salesforce, follow the rollout guide, and do all of the recommended training sessions only to have your team avoid using it? Have you resorted to pleading, and maybe even "mandating" its use? Letting licenses sit around unused is not only a waste of money, but it also means you're probably not getting any of the productivity gains you had hoped for when you adopted Salesfoce. It is a double hit to the gut---a big expense and no productivity gain. So, the question is - why isn't your team using Salesforce? [Continue reading](https://sf.screensteps.com/how-to-analyze-the-root-of-your-salesforce-adoption-issues) Topics: [Salesforce adoption](https://sf.screensteps.com/topic/salesforce-adoption) [Previous](https://sf.screensteps.com/topic/salesforce-adoption/page/1) [All posts](https://sf.screensteps.com/all) ### Get Salesforce training tips and case studies delivered to your email inbox [![Learn How to Create an Engaging and Effective Live Salesforce Training Your attendees and your boss will thank you Download Now](https://no-cache.hubspot.com/cta/default/120141/d6dcd78e-c439-4766-b03f-a75d58b5e4b6.png)](https://cta-redirect.hubspot.com/cta/redirect/120141/d6dcd78e-c439-4766-b03f-a75d58b5e4b6) ### Recent Posts ### Posts by Topic - [Salesforce documentation tips (28)](https://sf.screensteps.com/topic/salesforce-documentation-tips) - [Live Training (22)](https://sf.screensteps.com/topic/live-training) - [Salesforce adoption (14)](https://sf.screensteps.com/topic/salesforce-adoption) - [Training Events (5)](https://sf.screensteps.com/topic/training-events) - [Training (4)](https://sf.screensteps.com/topic/training) - [Onboarding (2)](https://sf.screensteps.com/topic/onboarding) - [Teaching (2)](https://sf.screensteps.com/topic/teaching) - [Documentation (1)](https://sf.screensteps.com/topic/documentation) - [Learning (1)](https://sf.screensteps.com/topic/learning) - [Software Documentation Tips (1)](https://sf.screensteps.com/topic/software-documentation-tips) - [Webinar (1)](https://sf.screensteps.com/topic/webinar) [see all](https://sf.screensteps.com/topic/salesforce-adoption/page/2#) ### Learn - [Webinars, Ebooks and Courses](https://www.screensteps.com/learning-resources) - [Company Blog](https://blog.screensteps.com) - [Docs that Rock Site](http://docs.bluemangolearning.com) - [Salesforce Adoption Blog](https://sf.screensteps.com) - [Additional Articles](https://www.screensteps.com/articles) ### Product - [Integrations](https://www.screensteps.com/integrations) - [Case Studies](https://www.screensteps.com/case-studies) - [API](http://help.screensteps.com/m/screenstepslive-api) - [Pricing](https://www.screensteps.com/pricing) ### Support - [Documentation](http://help.screensteps.com/) - [Forums](http://support.bluemangolearning.com/forums) - [Contact Support](https://www.screensteps.com/contact) - [Downloads](https://www.screensteps.com/downloads) ### About Us - [About Us](https://www.screensteps.com/contact) [![twitter](https://sf.screensteps.com/hs-fs/file-311419439-png/images/icons/twitter_icon.png)](https://twitter.com/screensteps)[![facebook](https://sf.screensteps.com/hs-fs/file-311421369-png/images/icons/fb_icon.png)](https://www.facebook.com/ScreenSteps) - Copyright @2014 Blue Mango Learning Systems, LLC - [Terms of Service](https://sf.screensteps.com/tos) - [Privacy Policy](https://sf.screensteps.com/privacy)