--- title: Salesforce Training and Onboarding | Live Training (2) description: Live Training | Learn practical tips for improving Salesforce adoption in your organization with better approaches to training, onboarding and support. (2) --- [![ScreenSteps](https://sf.screensteps.com/hubfs/2025/2025%20Logo/Full%20Logo/SVG/ScreenSteps-Logo-BlackGreen_2025.svg "ScreenSteps")](https://www.screensteps.com/) [Salesforce Training Consulting](https://www.screensteps.com/consulting/salesforce-training) [Learn about ScreenSteps](https://www.screensteps.com/salesforce) ## [A Salesforce Admin's Resource](https://sf.screensteps.com) ### See better results from your live Salesforce training ## [Does Salesforce.com Actually Work?](https://sf.screensteps.com/does-salesforce.com-actually-work) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) September 25, 2015 at 7:52 PM ![](https://sf.screensteps.com/hs-fs/hubfs/SALESFORCE_ADOPTION.png?width=685&height=385&name=SALESFORCE_ADOPTION.png) "Does Salesforce.com actually work?" That is what some of your resistant users are asking themselves. They also ask questions like, "Why do I need to enter all of this information?" or "Things were working just fine - why change?" As a Trainer and an Admin, you've been put in charge of answering these kinds of objections. The tricky part is that many of your users don't actually ask these questions out loud - most just don't sign in or update data.  So, how can we get everybody to "dance?" [Continue reading](https://sf.screensteps.com/does-salesforce.com-actually-work) Topics: [Live Training](https://sf.screensteps.com/topic/live-training), [Salesforce adoption](https://sf.screensteps.com/topic/salesforce-adoption) ## [How to Cover Everything in Your One Hour Salesforce Training Session](https://sf.screensteps.com/cover-everything-in-your-one-hour-salesforce-training) Posted by [Greg DeVore](https://sf.screensteps.com/author/greg-devore) September 21, 2015 at 12:37 PM ![1-hour-training-planning.png](https://sf.screensteps.com/hubfs/blog/1-hour-training-planning.png "1-hour-training-planning.png")As a Salesforce Admin and Trainer you may feel that you are being asked to do the impossible:  - Make your training engaging - Keep it short - Make sure you cover everything How can you cover everything that you need your team to know, keep it engaging AND do it all in a 1-hour session? [Continue reading](https://sf.screensteps.com/cover-everything-in-your-one-hour-salesforce-training) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [Let Your Learners Do it Wrong (In Fact, Tell Them to do it Wrong)](https://sf.screensteps.com/let-your-learners-do-it-wrong-in-fact-tell-them-to-do-it-wrong) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) July 18, 2014 at 8:00 AM ![textures-glass-broken-1.lt](https://sf.screensteps.com/hs-fs/file-1273162490-jpg/blog/textures-glass-broken-1.lt.jpg?width=300&name=textures-glass-broken-1.lt.jpg)In training scenarios, we do everything exactly how it's supposed to be done. But maybe it would be better if we let our learners do it wrong. [Continue reading](https://sf.screensteps.com/let-your-learners-do-it-wrong-in-fact-tell-them-to-do-it-wrong) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [You Know What You're Doing? Prove it...](https://sf.screensteps.com/you-know-what-youre-doing-prove-it...) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) July 16, 2014 at 4:40 PM ![freshicon_341](https://sf.screensteps.com/hs-fs/file-1260037501-jpg/blog/freshicon_341.jpg?width=300&name=freshicon_341.jpg)I recently moved from the Washington, D.C. area (Tysons Corner) to a city just outside of Charlott, NC. [Continue reading](https://sf.screensteps.com/you-know-what-youre-doing-prove-it...) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [Are you going to collapse like Brazil?](https://sf.screensteps.com/are-you-going-to-collapse-like-brazil) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) July 9, 2014 at 10:35 AM ![soccer_player_runkick-brasil-051414](https://sf.screensteps.com/hs-fs/file-1202871652-jpg/blog/soccer_player_runkick-brasil-051414.jpg?width=275&name=soccer_player_runkick-brasil-051414.jpg)I don't actually have cable ([see here to read why](https://sf.screensteps.com/how-to-change-the-behavior-of-salesforce-users-without-punishing-them)), so I couldn't watch the game between Brazil and Germany. But I figured it would be like most other soccer games - 90 minutes of running around with only 1 goal to show for it. Late last night I checked Facebook and saw this post from a friend of mine - "The grown men crying in this World Cup are breaking my heart." Grown men crying?  I figured it was a joke, but when I checked ESPN for the score, I realized that it was not a joke (although it took me about 5 minutes to believe the final score of 7-1 was accurate). And then I began seeing all of these images of grown men (and women) crying, just like the Facebook post said. [Continue reading](https://sf.screensteps.com/are-you-going-to-collapse-like-brazil) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [One Idea for Training Users When Salesforce Processes Constantly Change](https://sf.screensteps.com/one-idea-for-training-users-when-processes-constantly-change) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) May 2, 2014 at 11:01 AM The business environment is not very friendly towards trainers. Just when you have everybody on the same page, management decides to change all of your processes by introducting a new platform, application, or division. [Continue reading](https://sf.screensteps.com/one-idea-for-training-users-when-processes-constantly-change) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [Documentation and User Training - What are You Doing Wrong?](https://sf.screensteps.com/documentation-and-user-training-what-are-you-doing-wrong) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) April 14, 2014 at 4:24 PM I've noticed that when I speak to Admin, trainers, and managers, there is a common perception that training and documentation are two separate things. Training is a time to pound concepts and workflows into users' heads, hoping that everybody will remember all of the PowerPoint slides and the onscreen demonstrations. [Continue reading](https://sf.screensteps.com/documentation-and-user-training-what-are-you-doing-wrong) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [Why Your Salesforce Users Can't Learn it All in One Training Session](https://sf.screensteps.com/why-your-salesforce-users-cant-learn-it-all-in-one-training-session) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) April 10, 2014 at 3:53 PM My first job out of college was in Pasadena California. Just outside of Pasadena, there is a large population of Korean immigrants, and as a community service, I volunteered to teach them English. My first class was a lot of fun - I used Keynote, and included a lot of graphics bouncing around, English words appearing on screen, and a video of Jack Johnson playing the [Continue reading](https://sf.screensteps.com/why-your-salesforce-users-cant-learn-it-all-in-one-training-session) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [The Worst Training I Ever Attended](https://sf.screensteps.com/the-worst-training-i-ever-attended) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) April 2, 2014 at 1:09 PM I really enjoy organized learning programs when they're done right. But when they're done wrong, it is a very frustrating experience.  Here is the story of a training I attended that was a huge disappointment, and 3 lessons I learned so I never repeat it. ![Once_upon_a_time](https://sf.screensteps.com/hs-fs/file-636200045-jpg/blog/Once_upon_a_time.jpg?width=591&name=Once_upon_a_time.jpg) [Continue reading](https://sf.screensteps.com/the-worst-training-i-ever-attended) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) ## [You Only Need Two Things to Effectively Train Users](https://sf.screensteps.com/you-only-need-two-things-to-effectively-train-users) Posted by [Jonathan DeVore](https://sf.screensteps.com/author/jonathan-devore) March 20, 2014 at 4:32 PM ![Radios](https://sf.screensteps.com/hs-fs/file-596650848-jpg/blog/Radios.jpg?width=275&name=Radios.jpg)To have an effective training and teaching session, you only need two things: 1. Somebody who is sharing information 2. Somebody who is receiving the information So why is training so ineffective? That seems like it's pretty basic! [Continue reading](https://sf.screensteps.com/you-only-need-two-things-to-effectively-train-users) Topics: [Live Training](https://sf.screensteps.com/topic/live-training) [Previous](https://sf.screensteps.com/topic/live-training/page/1) [All posts](https://sf.screensteps.com/all) [Next](https://sf.screensteps.com/topic/live-training/page/3) ### Get Salesforce training tips and case studies delivered to your email inbox [![Learn How to Create an Engaging and Effective Live Salesforce Training Your attendees and your boss will thank you Download Now](https://no-cache.hubspot.com/cta/default/120141/d6dcd78e-c439-4766-b03f-a75d58b5e4b6.png)](https://cta-redirect.hubspot.com/cta/redirect/120141/d6dcd78e-c439-4766-b03f-a75d58b5e4b6) ### Recent Posts ### Posts by Topic - [Salesforce documentation tips (28)](https://sf.screensteps.com/topic/salesforce-documentation-tips) - [Live Training (22)](https://sf.screensteps.com/topic/live-training) - [Salesforce adoption (14)](https://sf.screensteps.com/topic/salesforce-adoption) - [Training Events (5)](https://sf.screensteps.com/topic/training-events) - [Training (4)](https://sf.screensteps.com/topic/training) - [Onboarding (2)](https://sf.screensteps.com/topic/onboarding) - [Teaching (2)](https://sf.screensteps.com/topic/teaching) - [Documentation (1)](https://sf.screensteps.com/topic/documentation) - [Learning (1)](https://sf.screensteps.com/topic/learning) - [Software Documentation Tips (1)](https://sf.screensteps.com/topic/software-documentation-tips) - [Webinar (1)](https://sf.screensteps.com/topic/webinar) [see all](https://sf.screensteps.com/topic/live-training/page/2#) ### Learn - [Webinars, Ebooks and Courses](https://www.screensteps.com/learning-resources) - [Company Blog](https://blog.screensteps.com) - [Docs that Rock Site](http://docs.bluemangolearning.com) - [Salesforce Adoption Blog](https://sf.screensteps.com) - [Additional Articles](https://www.screensteps.com/articles) ### Product - [Integrations](https://www.screensteps.com/integrations) - [Case Studies](https://www.screensteps.com/case-studies) - [API](http://help.screensteps.com/m/screenstepslive-api) - [Pricing](https://www.screensteps.com/pricing) ### Support - [Documentation](http://help.screensteps.com/) - [Forums](http://support.bluemangolearning.com/forums) - [Contact Support](https://www.screensteps.com/contact) - [Downloads](https://www.screensteps.com/downloads) ### About Us - [About Us](https://www.screensteps.com/contact) [![twitter](https://sf.screensteps.com/hs-fs/file-311419439-png/images/icons/twitter_icon.png)](https://twitter.com/screensteps)[![facebook](https://sf.screensteps.com/hs-fs/file-311421369-png/images/icons/fb_icon.png)](https://www.facebook.com/ScreenSteps) - Copyright @2014 Blue Mango Learning Systems, LLC - [Terms of Service](https://sf.screensteps.com/tos) - [Privacy Policy](https://sf.screensteps.com/privacy)